Legal and Privacy
Privacy Policy
NexMailPro collects and processes account, billing, verification, API, and usage data to provide email validation services, keep your workspace secure, and operate the platform reliably.
Last updated: August 08, 2026
1. Introduction
This Privacy Policy explains how NexMailPro collects, uses, stores, and protects information when you use our website, dashboard, APIs, email verification tools, bulk upload features, and related services.
By using NexMailPro, you agree to the practices described in this policy.
2. Data categories we handle
| Category | Examples | Why we use it |
|---|---|---|
| Account data | Name, email address, password hash, profile details, workspace data | Authentication, account management, billing, support |
| Verification data | Single email checks, bulk CSV rows, validation results, scores | Provide verification results and exports |
| API data | API key prefix, usage logs, request metadata, response codes | Authenticate requests, monitor usage, prevent abuse |
| Billing data | Plan, invoice status, payment processor identifiers | Process payments, manage subscriptions, provide receipts |
| Technical data | IP address, browser, device info, cookies, analytics events | Security, performance, diagnostics, and product improvement |
3. Information we collect
Account data
We collect information you submit when you create or manage an account, including your name, email address, workspace details, and password hash.
Email validation data
We process email addresses and related list data submitted through single verification, bulk uploads, and API requests so we can return validation results.
Bulk uploaded CSV or list data
When you upload a CSV or email list, we may store the file and extracted rows to analyze, process, and export results.
API usage logs
API logs may include request timestamps, response status, rate-limit data, and other safe operational metadata.
Payment data
We use payment processors for billing and subscription activity. Payment cards are handled by the processor, not stored by NexMailPro.
Cookies and analytics
We may collect cookies, session data, and analytics information to keep you signed in, measure usage, and improve the service.
4. How we use information
- Provide and maintain NexMailPro features, including email validation and bulk processing.
- Authenticate users, workspaces, and API keys.
- Process credits, payments, subscriptions, invoices, and refunds where applicable.
- Generate results, exports, usage records, and support responses.
- Detect fraud, abuse, or unauthorized access and enforce platform limits.
- Analyze performance and improve product reliability and user experience.
5. Data retention
We keep information only for as long as reasonably necessary to operate the service, support reporting, satisfy legal obligations, resolve disputes, enforce agreements, or maintain security.
Retention periods may vary based on account status, billing requirements, support requests, and legal or regulatory obligations.
6. Data security
NexMailPro uses reasonable technical and organizational safeguards to protect data against unauthorized access, misuse, disclosure, alteration, and destruction.
Security measures may include access controls, encryption in transit where supported, audit logging, and monitoring of suspicious activity.
8. Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal data.
To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.
10. Contact
For privacy questions, requests, or concerns, contact us at: